JUST Mortgage Brokers LTD
Unit 2/3 Friars Courtyard
30-32 Princes Street
Telephone: 01473 356284
Email: [email protected]
You should use the information provided within this document to decide if our services are right for you
Whose products do we offer?
We offer regulated mortgage contracts that are used for a non-business purpose. We do not offer mortgages that are used for business purposes.
We are not limited in the range of mortgages we will consider for you. Please be aware that we are a credit broker and not a lender.
We only offer products from a limited number of insurers for Life Assurance, Buildings and Contents Insurance and Accident, sickness and unemployment insurance.
Which service(s) we will provide you with?
We offer an ‘advised’ sales service. This means we will provide advice and make a recommendation for you after we have assessed your specific needs and circumstances.
We will advise and make a recommendation for you after we have assessed your needs for all non-investment insurance products
What will you have to pay us for this service?
MORTGAGES AND INSURANCES
A fee of up to 2% of the loan may be payable based upon the complexity of the application. Below is a summary of our typical fees.
Type of Mortgage/Insurance
Help to Buy
|Adverse/bad credit applications (new or existing clients)|
Loans of £500K and above £2,995
|Existing customer remortgage – including a material change (chargeable on complexity)|
|Product transfer and Further Advance|
|Complex applications e.g. self-build, ex pat, auctions etc.|
Fee Payable £1,995
Unless stated, all fees are payable at Mortgage Offer stage. We will tell you how much the total fee will be in good time before you apply for a mortgage, but you may ask for this information earlier. You will receive a Key Facts Illustration/ESIS when considering a particular mortgage, which will tell you about any fees relating to that mortgage.
You also have the right to request an illustration/ESIS for any mortgage we offer.
We do not charge fees for non-investment insurance products.
Refund of fees
If we charge you a fee and this has been paid, we will not refund you if you decide not to proceed with the application.
Who regulates us?
We are authorised and regulated by the Financial Conduct Authority (FCA). Our Financial Services Register number is 758544.
Our permitted business is:
- Advising on and arranging regulated mortgage contracts and non- investment insurance contracts
- Making arrangements with a view to regulated mortgage contracts, and non-investment insurance contracts.
You can check this on the Financial Services Register by visiting the FCA’s website http://www.fsa.gov.uk/register/home.do or by contacting the FCA on 0800 111 6768 (freephone) from 8am and 6pm Monday to Friday (except public holidays), and 9am to 1pm Saturdays.
What to do if you have a complaint
If you wish to register a complaint, please contact us:
…..in Writing Write to Gordon Funnell, JUST Mortgage Brokers LTD, Unit 2/3 Friars Courtyard, 30-32 Princes Street, Ipswich, IP1 1RJ
Email: [email protected]
…..by Phone Telephone: 01449 721216
Where you have a complaint or dispute with us and we are unable to resolve this to your satisfaction then we are obliged to offer you the Financial Ombudsman Service to help resolve this. Please see the following link for further details:
Are we covered by the Financial Services Compensation Scheme (FSCS)?.
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Mortgage advising and arranging is covered up to a maximum of £50,000.
Insurance advising and arranging is covered for 90% of the claim, without any upper limit.
For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.
Further information about the compensation scheme arrangements is available from the FSCS.