Our Top 10 Favourite Trustpilot Reviews
6 minute read
Just Mortgage Brokers are proud of the service that we provide, helping customers make their dreams of acquiring a mortgage a reality. As such, we ask our customers to tell us about their experience on our Trustpilot page. Here are our 10 favourite Trustpilot reviews.
Barry – 5 Stars I would happily recommend this company to anyone in need of advice on their mortgage. We were helped from start to finish by an excellent individual in Daniel Hodgson. Sound advice was given from the start and his support and commitment to our case was nothing short of brilliant. Throughout a very lengthy process with many hurdles to overcome, Daniel went above and beyond the call of duty to ensure any issues that arose were dealt with without any unnecessary delays and we were kept informed throughout with clarity and professionalism. The ‘move’ nearly didn’t happen and may not have done without the support of Daniel. Don’t hesitate, make that call today!
Mr Stanley – 5 Stars Just Mortgage Brokers helped me navigate the dangerous waters of my first mortgage. I was very impressed with the service received – I particularly appreciated the honesty and the straightforward, no-nonsense approach. As a result I found a suitable mortgage for my situation and was able to secure it without any problems. Thanks for all your help and I’m looking forward to using you in the future.
Professional and Knowledgable
Gaynor Smith Craigie – 5 Stars Tom has provided me with an excellent professional service. I am now looking forward to completion where I thought this would be impossible. Thank you for your hard work. I would not hesitate to recommend Tom and the company to anyone looking for a mortgage or advice prior to searching for mortgages.
Bernadette Griffith – 5 Stars We started our process with Tom Mills (super brilliant) on 15 September – it is now 12 October and we have had our offer mortgage due to complete by end of the month. Effortless process – happy to pay the fees to them as they managed to get us a mortgage where no one else could – yes we missed a few payments but not defaulted have overdraft – no main stream bank would even touch us but happy to say Tom made it all better. Thank you so much for helping us Mr & Mrs Griffith
Very good service with friendly professional approach
James & Melanie Flynn – 5 Stars I was extremely happy with the service I received from (Tom) he was very friendly easy to talk to and was very informative and happy to help. He kept in constant contact with us guiding us through and explaining everything to us. I would highly recommend this company to anyone and would certainly use them again.
Where the customer is king…….
Andrew Clarke – 5 Stars In these days of poor service, it is unusual to be able to offer a really positive report on any organisation. The service I received from Daniel (Hodgson) was faultless. He guided me through every stage of the finance application process, gave first class advice on how to present documents and generally made me feel worthy of financial backing which I had done for some time. The application was successful so “thanks Daniel”…you have my recommendation
Red Hot Straight Up Heartfelt Service by Tom Mills @ Just Mortgage Brokers
Fazal – 5 Stars I was struggling to get a mortgage as a result of communication media’s mistake which gave me a bad credit score – whilst this was in dispute I was unable to take a mortgage out as the credit score was being reflected in a very bad way. This was the second time I was attempting to buy a house as the first mortgage broker I had approached from a different firm was a bad, unreasonable and an unacceptable experience. By luck I came across Just Mortgage brokers online, reluctantly contacted them as your always nervous about using a company you don’t know anything about. To my surprise my case handler was Tom Millis and he did everything you’d expect from a mortgage broker i.e. prompt contact, keeping in touch, explanation of the whole process and communicating with me at all times whether it’s email/phone – I was kept in the loop at all times so I knew exactly how my application was being processed. More importantly the reputation of the firm played a big part in securing a mortgage with the lender alongside with Tom liaising between the client (me) and the lender. A massive thank you to Tom Millis as he did not waste my time, he got me the mortgage offer as promised and it was all done very swiftly. I would definitely recommend this firm and Tom Mills to anyone who would like to take a mortgage out – I will certainly be using Tom Mills again in the future who delivers a straight up heartfelt service. Thank you Tom Mills!
Hayley Christou – 5 Stars I rang just mortgage brokers as I was really desperate for help. The service they have offered has been amazing. Very quick, friendly and professional. I would recommend any one finding it hard to get a mortgage to try these guys. Ask for Daniel Hodgson as he’s fantastic.
Excellent Service by this Company
Chris Sparrow – 5 Stars We don’t have the greatest credit score however there was one man at this company Just Bad Credit who strived his best to give us the greatest deal he could find. We had issues when the credit reports revealed that one of the banks had not given the correct information over which nearly cost us our mortgage, however Tom Mills carried on and we finally got a good deal. There was communications in all forms every step of the way and I couldn’t be happier with the service provided.(I am pretty sure I must have bugged him with a question several times a day, but he responded to every one of them professionally and efficiently). Great company, maybe the only bad thing was that I only found them through searching on Google for poor credit mortgages. They should maybe have more publicity so more people can see what a good company this is.
Brilliant brokers- definitely would use them again!
Emma – 5 Stars I’m so glad me and my husband used these mortgage brokers as they were brilliant. We dealt with a man called Tom and he was excellent- replied to emails extremely promptly and was beyond helpful. He found us a great mortgage even though our credit ratings were not very good at all and we had been told by other brokers that we couldn’t get a mortgage! I’d definitely recommend using them 🙂 You can read the rest of our Trustpilot reviews here. If you’ve had a great experience with Just Mortgage Brokers, do please let us know.